Benefits of using the CRM for your business!
Customer Relationship Management helps to understand all the business strategies, and techniques and also provides tools to manage the company's relationship with its potential customers. CRM doesn't only keep you connected to your old customers but also helps to gain new customers. Whether it is to track sales performance or generate more leads or close more deals, this software has everything!
“On average, sales and marketing costs average from 15%-35% of total corporate costs. So the effort to automate for more sales efficiency is absolutely essential. In cases reviewed, sales increases due to advanced CRM technology have ranged from 10% to more than 30%.”
– Harvard Business Review
Below mentioned are the distinctive benefits that ZOHO CRM provides :
E-MAIL MARKETING - Zoho CRM allows you to customize your e-mails to ease down tracking the response of a client, keeping records of each client, and following the CRM pipeline that makes it more convenient.
Social Media - Zoho CRM helps track interaction with your customers happening over social media. It would consider feedback from customers about the business. It also helps add leads to CRM through social media platforms.
AI-Powered Voice Assistance - This feature is as compelling as it sounds! The CRM has a sales assistant named Zia. She can perform more tasks than you can think. Right from getting information from your database through chat or even call to deciding the best time to contact your customers. Zia can help with all.
Managing events made easy - Zoho CRM allows you to send invitations and build new contacts during an event. It will collect leads and put them into the CRM.
Automate your data - With the help of CRM you can store information regarding the mail, contact, and other details of a prospect without your team having to spend a huge amount of time doing the same thing manually.
Software grows with the company - The beauty of such software is it grows with the company. Whether it is tracking more leads or organizing more contact information they are meant to grow alongside the business.
CONCLUSION :
Using CRM software would help keep all the information regarding a prospect in a central location and help your team close more deals. Let's say that this software will help your company save a lot of time, money, and effort.